Providing the best service to our clients

our services

PENYO offers a range of specialised services incorporating the following:

MISSING / SOUGHT PERSONS

Persons missing as the result of criminal acts and accidents, runaways, the beneficiaries of deceased estates/pension fund surpluses, biological parents/children, etc.

CRIME DEFINED BY STATUTE

Intellectual property/counterfeiting, insolvency law, trusts law, tax law, company law, labour law, estate law, private security industry law, occupational health and safety law, mental, health law, domestic violence, corruption, child abuse etc.

INVESTIGATIVE SURVEILLANCE

Covert physical and electronic surveillance, intimidatory surveillance, undercover investigations to covertly observe movement and record communication.

LOCATING AND RECOVERING CONCEALED/ MISSING/ STOLEN ASSETS

Serving legal process for the judiciaries of the courts of foreign countries, database intelligence, multi-database spider searches, credit bureaus, deeds office, CIPRO, NATIS/eNATIS, Master of the High Court, policing and intelligence function databases, identifying the banking/financing facilities of natural and juristic persons, accessing and assessing bank statements, accessing fixed line and cellular communication service provider records such as detailed billing and identifying subscribers, the triangulation of cell phone locations, IMEI and SIM card profiling, obtaining statutory authority, Department of Home Affairs, SARS and other Government/State owned records, etc.

Business Intelligence

Where it is deemed necessary, suitably trained people may be placed in organisations with specific commissions to infiltrate and successfully identify sources of loss and irregularities. PENYO agents usually operate from within the workforce thus outwardly appearing to be bona-fide employees. The extensive experience of PENYO top investigators has given them a vast network of contacts in all sectors enabling them to place agents as well as to validate their feedback. Regular reporting which contains factual observation, conclusions and suggestions enables clients to be informed of the status of investigations on a regular basis.

PENYO Business Intelligence Services may include corporate investigations related to the gathering of reliable information about the current climate in the organisation, employee/s loyalty to the company, employee/s opinion of management, groups/ syndicates, indication of industrial action or related activities, sabotage (vehicle, property and equipment), theft syndicates/ pilferage/ shrinkage, non-productive workers and instigators.

Investigative Services / Litigation Support

PENYO investigators have many years’ experience in investigations and litigations support and have investigated most types of civil action as well as criminal issues.

Areas of litigation support that PENYO can provide include: Civil Litigation.

Insurance claims on behalf of claimants or insurers, labour disputes – investigation, prosecution, tender irregularities, unjust enrichment, breach of contract and civil disputes of every nature, regardless of the remedy sought, domestic relationships – infidelity, divorce, child custody, domestic abuse, maintenance, debt recovery, identification and location of concealed assets, the verification of liabilities and the unbundling of complex corporate structures.

Critical Losses and Irregularity determination and investigations

The primary focus of this function is to identify and curtail critical losses and irregularities and thus to consequently stabilise productivity or recurring negative incidents within an organisation such as restraint of trade infringements, civil and criminal investigations into fraud or other financial misconduct, debugging and electronic security, patent, copyright and trademark infringements, insurance investigation, forensic auditing, locating individuals or missing stock and polygraph forensic document examinations.

BACKGROUND INVESTIGATIONS OF NATURAL AND JURISTIC PERSONS

Applications include pre-employment assessments, due diligence assessments, educational qualifications assessments, criminal and credit history assessments, cross-border movement assessments, tax history assessments, agreement compliance assessments, uncovering practices that may persuade an evasive debtor to settle a debt, etc.

FINANCIAL ASSESSMENT INVESTIGATIONS OF NATURAL AND JURISTIC PERSONS

The primary applications of this service are to enable a litigant to assess if the cost of litigation (including investigation and audit fees) is justified by the quantum of a claim and/or if the respondent to a claim has the means to settle the quantum of a claim and recoverable associated costs.

PROTECTION AND VIP SERVICES

PENYO can provide professional VIP protection by personnel with experience gained during service in the SA Defence Force, SA Police, National Intelligence Agencies and external security providers whose primary function is to provide close personal protection, where they have received specialised training in the protection and safety of politicians, VIPs and top corporate executives and others. Skilled teams can assess security for any kind of event ensuring the protection of VIPs, locally and abroad where this is so required.

Common Law Crime and Criminal Litigation

White collar crime, theft, fraud, murder and assault.

Risk Management

Incorporating a systematic approach to minimising an organisation’s exposure to risk is both complex and difficult. A risk management system includes various policies, procedures and practices that work in unison to identify, analyse, evaluate, address and monitor risk. Risk management information is used along with other corporate information, such as feasibility, to arrive at a risk management decision. Transferring risk to another party, lessening the negative effect of risk and avoiding risk altogether are considered.

The identification, assessment, and prioritisation of risks and the effect of uncertainty on objectives, whether positive or negative, usually requires coordinated and economical application of resources to minimise, monitor and control the probability and/or impact of unfortunate events or to maximise the realisation of opportunities. PENYO has the financial, strategic, operational and other expertise to deliver pertinent risk management information, which can be utilised with other corporate information, to arrive at a risk management decision. Their expert services in this regard involve the overall management of risk to prevent loss, to analyse loss, to implement interventions to prevent future occurrence, to recover losses and to introduce interventions to mitigate the consequences of unmanageable loss.

In today’s very competitive business environment it is a necessity that every organisation regularly appraises its risk exposures and produces a viable and holistic risk management analysis and a plan of action. PENYO is able to significantly contribute to the processes of holistic and strategic risk management by facilitating the identification, evaluation and control of current and future risks, loss exposures and processes relating to information, data and network security, physical security audits, business recovery plan audit, development, testing and maintenance, turnkey physical risk management – system design, procedure, installation and commissioning, occupational health and safety audits and contract security management.

SAFE Call

Our Mission:

To provide “Strategic Risk Management” to our clients based on our honesty and integrity.

Our Objective:

The provision of an effective ethics hotline to combat crime and misconduct in the workplace.

Our Ethics Hotline Service:

Encourages employees to report wrongdoing in the workplace 24/7 while remaining anonymous.

Our Criteria for Assessing Reports:

Is there sufficient information for an investigation?
What are the risks to the organization?
Is the allegation credible and can it be verified?
Is the allegation a criminal offence and does it require police involvement?
Securing of physical evidence and documents
Media leaks
Previous reporting of the allegation
Are senior level employees involved?
Nature of the misconduct

CONTRACTS AND FEES

A detailed generic tariff list is available upon request. However, most proposals/contracts are customised for a client’s particular needs. In addition, fees/proposals/contracts are guided by the qualifications and experience that are required by an investigator or other experts to successfully address a particular instruction, the travel related costs and the risk to which PENYO is exposed when accepting a particular instruction. PENYO places great emphasis on keeping clients apprised of all current and/or potential costs.

A quote for proposed services will be submitted and must be approved by a client. A 50% deposit is required on the quoted amount that has been accepted by the client prior to PENYO becoming involved.